Legal
Terms of Service
Effective date: 10 April 2026 · Last updated: 10 April 2026
1. Acceptance of terms
These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and Apri Software L.L.C-FZ, a free-zone limited liability company registered in the Meydan Free Zone, Dubai, United Arab Emirates, under license number 2647334.01 ("Apri", "we", "us" or "our").
By accessing or using our website at apri.ae, downloading or using the Gluline messenger application, or otherwise using any of our products or services (collectively, the "Services"), you confirm that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Services.
2. Description of the Services
Apri develops and operates Gluline, a privacy-focused messenger that allows you to exchange end-to-end encrypted text messages, calls, images, and files, and which includes an optional built-in AI assistant. The Services may be updated, modified, suspended, or discontinued from time to time at our discretion.
3. Eligibility
You must be at least thirteen (13) years old to use the Services. If you are under the age of legal majority in your jurisdiction, you may use the Services only with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. You represent and warrant that you are not barred from using the Services under any applicable law.
4. User accounts and responsibilities
To use certain features of the Services, you may need to create an account by providing a phone number or email address. You are responsible for:
- providing accurate and complete information;
- maintaining the confidentiality of your credentials and the security of any device on which you access the Services;
- all activity that occurs under your account; and
- promptly notifying us at s.makarov@apri.ae if you suspect unauthorised use of your account.
5. Prohibited uses
You agree not to use the Services to engage in any unlawful, harmful or abusive activity. In particular, you must not:
- violate any applicable law or regulation, including the laws of the United Arab Emirates;
- send spam, unsolicited bulk messages, or engage in phishing, scams, or fraudulent activity;
- harass, threaten, intimidate, stalk, impersonate, defame or otherwise harm another person;
- upload, transmit, or distribute content that is illegal, obscene, hateful, or that infringes the rights of others;
- distribute malware, viruses, or any other malicious code;
- interfere with or disrupt the integrity or performance of the Services, or attempt to gain unauthorised access to our systems or networks;
- reverse engineer, decompile, or otherwise attempt to extract the source code of the Services, except to the extent expressly permitted by law;
- scrape, harvest, or collect information about other users without their consent; or
- use the Services to develop a competing product or service, or to train machine-learning models without our written permission.
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this provision, including removing offending content and terminating accounts.
6. User content
You retain all rights to any content you create, send, or share through the Services ("User Content"). Because message content is end-to-end encrypted, we cannot read or access it. You grant Apri a limited, worldwide, royalty-free licence to process User Content solely to the extent necessary to provide the Services (for example, to route and deliver your messages).
You are solely responsible for your User Content and for ensuring that you have the necessary rights to share it.
7. AI features
The Services may include AI-powered features such as drafting suggestions, translations, and summaries. AI features are provided "as is" and may produce inaccurate or unexpected results. You are responsible for reviewing any AI-generated output before relying on it or sending it to others. The use of AI features is governed by this Section and by the relevant provisions of our Privacy Policy.
8. Intellectual property
The Services, including all software, designs, logos, trademarks, text, graphics, and other materials (excluding User Content), are owned by Apri or its licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, Apri grants you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use.
"Apri", "Apri Software" and "Gluline" are trademarks of Apri Software L.L.C-FZ. You may not use these trademarks without our prior written consent.
9. Third-party services
The Services may link to or interoperate with third-party services (for example, push notification providers or cloud infrastructure providers). We are not responsible for any third-party service and their use is governed by the third-party's own terms and privacy practices.
10. Fees
The Services are provided free of charge for basic use. We may in the future introduce paid features; when we do, we will update these Terms and clearly disclose any applicable fees before you are charged.
11. Disclaimer of warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APRI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APRI, ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF APRI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL APRI'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO APRI FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED US DOLLARS (USD 100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities; in such jurisdictions, the above limitations apply to the maximum extent permitted by applicable law.
13. Indemnification
You agree to indemnify, defend and hold harmless Apri, its affiliates, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your access to or use of the Services, (b) your violation of these Terms, or (c) your violation of any third party right.
14. Suspension and termination
You may stop using the Services at any time and delete your account from within the app. We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, created risk or possible legal exposure for Apri, or if we are required to do so by law. Upon termination, the provisions of these Terms which by their nature are intended to survive termination shall continue in effect.
15. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will notify you through the Services or by updating the "Last updated" date above. Your continued use of the Services after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.
16. Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai, without regard to conflict-of-law principles. The courts of Dubai, United Arab Emirates shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, except that Apri retains the right to bring proceedings in any court of competent jurisdiction where necessary to protect its rights.
17. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Apri regarding the Services and supersede all prior agreements. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not be considered a waiver of such right or provision. You may not assign or transfer these Terms without our prior written consent; Apri may freely assign these Terms.
18. Contact
If you have any questions about these Terms, please contact us at:
Apri Software L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road,
Nad Al Sheba, Dubai, United Arab Emirates
Email:
s.makarov@apri.ae